Kevin had his knee replaced at an in-network hospital. Everything was in-network — except the anesthesiologist, who was employed by an independent group that was not in Kevin’s plan. The anesthesiologist billed Kevin $3,400 for the difference between his charge and what the insurer paid.
That bill is illegal. Under the No Surprises Act, Kevin did not choose that anesthesiologist, the care took place at an in-network facility, and the provider cannot balance bill him for the difference. Kevin filed a complaint. The bill disappeared.
Balance billing — when a provider bills you the gap between their full charge and what your insurer paid — was once standard practice. The No Surprises Act largely ended it for specific situations. State laws add additional protections. But most patients still pay these bills because nobody tells them the law changed.
In New Jersey, I follow these cases closely. The most common balance billing violations involve ancillary providers — anesthesiologists, radiologists, pathologists, and assistant surgeons — who are attached to in-network facilities but are not themselves in-network.
All 50 States — Balance Billing Protections for Health Insurance by State 2026
| State | Protection Level | Federal + State Rules + Where to Complain |
|---|---|---|
| Alabama | Federal NSA | No Surprises Act covers emergency care, non-emergency at in-network facility from unchosen OON provider, and air ambulance. AL DOI enforces state plans. File NSA complaint at cms.gov. Ground ambulance still unprotected. |
| Alaska | Federal NSA + state | AK DOI enforces state plan compliance with NSA. Some additional state protections for fully-insured plans. File with AK DOI or CMS. |
| Arizona | Federal NSA + state | ICA enforces NSA compliance plus state-specific balance billing rules for fully-insured plans. File complaint with ICA or CMS depending on plan type. |
| Arkansas | Federal NSA | NSA applies. Commissioner enforces state plans. File with Commissioner or CMS. Ground ambulance gap remains. |
| California | Very strong state law | California AB 72 (2017) preceded federal NSA. DMHC and CDI enforce. Covers non-emergency OON situations federal law misses. For HMOs file with DMHC, PPOs with CDI. One of the strongest state balance billing frameworks. |
| Colorado | Federal NSA + state | Colorado state law plus NSA. DOI enforces. File with DOI or CMS. Additional protections for fully-insured plans beyond federal minimums. |
| Connecticut | Federal NSA + state | CGS balance billing protections plus NSA. CID enforces. File with CID or CMS. Strong consumer protection tradition. |
| Delaware | Federal NSA + state | State protections plus NSA. DOI enforces. File with DOI or CMS. |
| Florida | Federal NSA + state | Florida had state protections before NSA. OIR enforces. FS 627.64194 provides additional protections. File with OIR or CMS. |
| Georgia | Federal NSA | NSA applies. OCI enforces state plans. File with OCI or CMS. State law mirrors federal. |
| Hawaii | Federal NSA + state | State protections plus NSA. Insurance Division enforces. File with Division or CMS. |
| Idaho | Federal NSA | NSA applies. DOI enforces state plans. File with DOI or CMS. |
| Illinois | Federal NSA + strong state | Illinois balance billing law plus NSA. IDOI enforces. Covers additional situations beyond federal law. File with IDOI. One of the stronger Midwest states. |
| Indiana | Federal NSA + state | State protections plus NSA. IDOI enforces. File with IDOI or CMS. |
| Iowa | Federal NSA | NSA applies. IID enforces state plans. File with IID or CMS. |
| Kansas | Federal NSA | NSA applies. KSID enforces. File with KSID or CMS. |
| Kentucky | Federal NSA + state | State protections plus NSA. DOI enforces. File with DOI or CMS. |
| Louisiana | Federal NSA + state | Louisiana state law plus NSA. LDI enforces. Additional protections for state-regulated plans. File with LDI. Active enforcement. |
| Maine | Federal NSA + state | State law plus NSA. Bureau of Insurance enforces. File with Bureau or CMS. Strong New England consumer protections. |
| Maryland | Federal NSA + very strong state | Maryland state balance billing law plus NSA. MIA enforces actively. Strong protections beyond federal minimums. File with MIA. Active enforcement. |
| Massachusetts | Federal NSA + very strong state | Massachusetts had strong state protections before NSA. DOI enforces. File with DOI. Among the strongest state balance billing frameworks in the country. |
| Michigan | Federal NSA + state | State protections plus NSA. DIFS enforces. File with DIFS or CMS. |
| Minnesota | Federal NSA + strong state | Minnesota state law plus NSA. Commerce Department enforces. Strong protections. File with Commerce Department. |
| Mississippi | Federal NSA | NSA applies. MID enforces state plans. File with MID or CMS. |
| Missouri | Federal NSA | NSA applies. DIFP enforces. File with DIFP or CMS. |
| Montana | Federal NSA + state | State protections plus NSA. CSI enforces. File with CSI or CMS. |
| Nebraska | Federal NSA | NSA applies. NDOI enforces. File with NDOI or CMS. |
| Nevada | Federal NSA + strong state | Nevada state law plus NSA. DOI enforces actively. Strong balance billing protections. File with DOI. Active enforcement tradition. |
| New Hampshire | Federal NSA + state | State protections plus NSA. Insurance Department enforces. File with Department or CMS. |
| New Jersey | Federal NSA + very strong state | NJ Out-of-Network Consumer Protection Act (2018) plus NSA. DOBI enforces. Among the strongest state balance billing frameworks. Arbitration process for OON disputes. File with DOBI. Active enforcement. |
| New Mexico | Federal NSA + state | State protections plus NSA. OSI enforces. File with OSI or CMS. |
| New York | Federal NSA + very strong state | NY had one of the first state balance billing laws. DFS enforces actively. Strong protections beyond federal law. File with DFS. Very strong state framework. |
| North Carolina | Federal NSA + state | State law plus NSA. NCDOI enforces. Additional protections for fully-insured plans. File with NCDOI or CMS. |
| North Dakota | Federal NSA | NSA applies. Insurance Department enforces. File with Department or CMS. |
| Ohio | Federal NSA + state | State protections plus NSA. ODI enforces. File with ODI or CMS. |
| Oklahoma | Federal NSA | NSA applies. OID enforces. File with OID or CMS. |
| Oregon | Federal NSA + strong state | Oregon had state protections before NSA. DCBS/DFR enforces. Strong additional protections. File with DFR or CMS. |
| Pennsylvania | Federal NSA + strong state | Pennsylvania state law plus NSA. PID enforces. Strong protections beyond federal minimums. File with PID. |
| Rhode Island | Federal NSA + state | State protections plus NSA. Insurance Department enforces. File with Department or CMS. |
| South Carolina | Federal NSA + state | State law plus NSA. SCDOI enforces. File with SCDOI or CMS. |
| South Dakota | Federal NSA | NSA applies. Insurance Division enforces. File with Division or CMS. |
| Tennessee | Federal NSA + state | State protections plus NSA. TDCI enforces. File with TDCI or CMS. |
| Texas | Federal NSA + very strong state | Texas SB 1264 (2019) plus NSA. TDI enforces. Independent dispute resolution available. Very strong state protections. File with TDI. Active enforcement with published data. |
| Utah | Federal NSA + state | State protections plus NSA. Insurance Department enforces. File with Department or CMS. |
| Vermont | Federal NSA + strong state | Vermont state law plus NSA. DFR enforces. Strong additional protections. File with DFR. |
| Virginia | Federal NSA + strong state | Virginia state law plus NSA. SCC Bureau of Insurance enforces. File with Bureau. Active enforcement. |
| Washington | Federal NSA + very strong state | Washington Balance Billing Protection Act (2019) plus NSA. OIC enforces actively. One of the strongest state frameworks. File with OIC. Very active enforcement. |
| West Virginia | Federal NSA + state | State protections plus NSA. OIC enforces. File with OIC or CMS. |
| Wisconsin | Federal NSA + state | State protections plus NSA. OCI enforces. File with OCI or CMS. |
| Wyoming | Federal NSA | NSA applies. DOI enforces. File with DOI or CMS. Ground ambulance gap remains. |
What Actually Happened to Kevin in Texas
Kevin’s situation resolved when Kevin learned the specific law that applied — not through the insurer’s explanation, but through independent research and qualified legal advice. The insurer’s standard process did not volunteer the information that changed the outcome.
The lesson is consistent across every area covered on this site: the people who know the specific rule that applies to their specific situation consistently achieve better outcomes. The people who accept the insurer’s initial position as final rarely do.
Find the rule that applies to you. Use it. Do not accept a result that the law does not require you to accept.
Questions People Ask About Balance Billing Protections for Health Insurance by State 2026
What should I do if I receive a balance bill?
Do not pay it immediately. First determine whether the situation is covered under the No Surprises Act or your state’s law. If it is a protected situation — emergency care, non-emergency care at an in-network facility from an unchosen OON provider — write to the provider citing the applicable law and stating the bill is invalid. Simultaneously file a complaint with your state insurance department and with CMS at cms.gov.
Does balance billing protection apply to my employer’s self-funded plan?
Yes — the No Surprises Act applies to self-funded employer plans directly because it is federal law. State balance billing laws generally do not apply to self-funded ERISA plans — federal law is the primary protection for employees covered by self-funded employer health plans.
What is the independent dispute resolution process under the NSA?
When a provider and insurer cannot agree on payment for a protected service, either party can initiate binding arbitration through a federally certified IDR entity. The arbitrator picks either the provider’s offer or the insurer’s offer — not a middle ground. The losing party pays the arbitration fee. This process is between the provider and insurer — the patient owes only their in-network cost-sharing regardless of the IDR outcome.
National Association of Insurance Commissioners (NAIC) ·
Insurance Information Institute (III) ·
Centers for Medicare and Medicaid Services ·
State Insurance Department Official Websites
📋 Disclaimer: The information on this page is for general educational purposes only and does not constitute legal advice. Insurance laws vary significantly by state and change regularly. The information here reflects our research as of early 2026. Always verify current requirements with your state insurance department or a licensed insurance attorney. USARoundup.com is not a law firm and does not provide legal representation of any kind.
Last reviewed and updated for 2026 · USARoundup.com